Privacy Policy
Last updated: June 2026
This Privacy Policy explains how Venture Plumbing (“we,” “us,” or “our”) collects, uses, and protects information when you use our website or contact us for plumbing services in the Coastal Bend.
Information we collect
- Information you give us. When you submit our contact form or “request a callback,” or book online, we collect details such as your name, phone number, email address, town, the service you need, and any message you send.
- Online booking. Appointments scheduled through our site are handled by our booking provider (Housecall Pro), which processes the information you enter to schedule service.
- Usage information. We may collect aggregate, non-identifying analytics (such as pages viewed and general location) to understand how the site is used. Your browser may also store small amounts of data locally (for example, to remember that you’ve dismissed a popup).
How we use your information
- To respond to your inquiries and schedule and perform plumbing services.
- To contact you about your request, including by phone, text, or email.
- To operate, maintain, and improve our website and services.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business and website — for example, our website host and form processor (Netlify), our scheduling provider (Housecall Pro), and mapping/reviews services (Google) — and only as needed to provide those services, or when required by law.
Third-party content
Some pages include third-party content such as embedded Facebook videos and Google Maps. These providers may set their own cookies or collect data under their own privacy policies, which we do not control.
Data retention & security
We keep the information you submit for as long as needed to respond to your request and to keep ordinary business records. We take reasonable measures to protect your information, but no method of transmission over the internet is completely secure.
Your choices
You may decline to provide information, though it may limit our ability to respond. To ask what information we have, or to request that we update or delete it, contact us using the details below.
Children’s privacy
Our website is intended for a general audience and is not directed to children under 13.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with a new “last updated” date.
Contact us
Venture Plumbing
905 North Hood, Rockport, TX 78382
361-229-5728 · ventureplumbing361@gmail.com
This policy is provided as a general template and does not constitute legal advice. We recommend having it reviewed by a qualified attorney for your specific situation.